Question 1

My mother won't agree to this.

Accepted Answer

Then please don't sign her up. Put her on the assessment call instead and let the physiotherapist talk to her directly — most parents say yes once someone asks them rather than about them.

Question 2

She's not good with technology.

Accepted Answer

Almost nobody is at first. Before day one we do a 30-minute setup call, one-to-one. After that she taps one link. No app, no login, no password.

Question 3

Is it safe to exercise over video?

Accepted Answer

It's safe when the person is screened by a physiotherapist first, the batch is small enough to actually watch, and there's a written protocol for the moment something goes wrong. All three are true here, and we decline people the program isn't right for.

Question 4

What if she falls?

Accepted Answer

The coach stops the class, stays on camera with her, and alerts the physiotherapist and you at the same time. If it's cardiac or stroke-like, an ambulance is called to the home address on file immediately. Every incident is logged within the hour.

Question 5

Why is there no monthly plan?

Accepted Answer

Because nothing meaningful changes in a month, and a monthly plan quietly invites everyone to quit in week three. Three months is the shortest commitment we can make an honest promise about.